Reference

Your Agreement with 7cric Starts Here

These terms and conditions govern every interaction you have with your 7cric account — from opening it and depositing funds via UPI, Paytm or PhonePe, to accessing the…

Applies to all account holdersCovers deposits, withdrawals and lobby accessJurisdiction-dependent accessUpdated terms notified by emailGoverned by applicable law
7cric Your Agreement with 7cric Starts Here
TERMS QUERY CHANNELS

How to Reach Us About These Terms

If you have questions about any clause in these terms and conditions, or need to request a change to your account details, our support team is reachable around the clock.

Live Chat Open the chat icon from any page on 7cric to speak with a support agent directly about a clause, an account restriction or a withdrawal query covered under these terms.
Email Support Send a detailed terms or account query to our support address. Include your registered email and the specific clause or transaction in question so we can respond accurately.
Help Centre Our help centre documents the most commonly raised questions about account terms, withdrawal conditions and how UPI, Paytm and PhonePe transactions are processed under this policy.
HOW WE UPHOLD THESE TERMS

Account Security, Data and Your Rights Under These Terms

We handle your account data and enforce these terms consistently across every transaction and session. Here is how we approach the key areas that matter most to you as an account holder.

Data Handling

We collect only the data needed to operate your account — registration details, transaction records and session logs. We do not sell your personal data to third parties and we retain records for the period required by applicable law.

Cookie Policy

Our platform uses cookies to keep your session active, remember your lobby preferences and measure page performance. You can manage cookie preferences from the settings panel; declining non-essential cookies does not affect account access.

Account Security

Every 7cric account is protected by password authentication and session tokens that expire after inactivity. We recommend a unique password and advise you to log out on shared devices — your account security starts with the credentials you set.

Data Retention

Transaction records, including UPI, Paytm and PhonePe deposits and all withdrawals, are retained for a minimum period in line with financial compliance requirements. You may request a copy of your own records by contacting our support team.

Requesting Changes

To update your registered name, mobile number or payment method on file, submit a request via live chat or email with supporting documentation. Changes are processed within two business days and confirmed to your registered address.

Disputes and Escalation

If you believe a transaction or account action was processed incorrectly under these terms, raise a dispute within 30 days. We will review the relevant logs and respond in writing within five business days, with a clear explanation of the outcome.

Common Questions About Your 7cric Account Terms

These are the questions we hear most often about how these terms apply to account holders, deposits via UPI, Paytm and PhonePe, and what happens when terms change or accounts are disputed.

These terms take effect the moment you complete registration and submit your first login. By accessing your account lobby you confirm acceptance of the current version of these terms as published on this page.

We notify all account holders by email to their registered address before any material change takes effect. The updated terms are also posted on this page with a revision date so you can review what has changed before your next session.

Yes. All deposits processed via UPI, Paytm and PhonePe are covered under the wallet and transaction clauses within these terms. Clearing times and reversal conditions for each method are detailed in the payments section of the help centre.

Access to 7cric and its lobby depends on the laws of your jurisdiction. Where local law does not permit access, these terms do not override that restriction. It is your responsibility to confirm that use of this platform is lawful where you are located.

Contact our support team via live chat or email and request a data copy. Include your registered email address in the message. We will compile your account and transaction records and send them to you within the timeframe required by applicable law.

A breach of these terms may result in a temporary suspension or permanent closure of your account, at our discretion. Any pending withdrawal that was initiated before the breach is reviewed individually; we will communicate the outcome in writing within five business days.

Transaction records — including all UPI, Paytm and PhonePe deposits and any withdrawals — are kept for the minimum period required under applicable financial regulations. You may request your own records at any time by contacting our support team directly.