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How 7cric Handles Your Personal Data

At 7cric, we are straightforward about what data we collect from you, why we collect it, and how it stays protected within our systems.

Transparent Data CollectionSecure Account StorageUPI & Paytm Transaction PrivacyYour Right to Request DataIndia-Applicable Policy
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7cric How 7cric Handles Your Personal Data
REACH OUR PRIVACY TEAM

Contact Us About Your Privacy Rights

If you have a question about how your personal data is used, want to request a copy of what we hold, or need to raise a concern about a privacy matter, our…

Email Privacy Request Write to our privacy desk at the support email listed in your account portal. Include your registered mobile number so we can locate your account record and respond accurately within 24 hours.
Live Chat Data Query Open the live chat widget from any page on 7cric.asia and select the Privacy category. Our agents can raise a formal data request on your behalf and give you a reference number immediately.
Account Portal Request Log in to your 7cric account, go to Settings, and use the Data Request form to submit access, correction or deletion requests directly. Responses are typically completed within seven working days.
HOW WE PROTECT YOUR DATA

Six Ways 7cric Keeps Your Data Safe and Transparent

Privacy at 7cric is not a checkbox — it is an active set of technical and procedural controls that run every time your account is accessed or a transaction is processed.

Encrypted Data Storage

All personal and financial data — including your UPI handle, Paytm wallet link and account credentials — is encrypted at rest using industry-standard protocols. Even internal staff access is logged and audited on a rolling basis.

Cookie Controls You Own

We use cookies to keep your session active, remember your preferred language and analyse page performance. You can review and withdraw cookie consent at any time through the cookie settings panel accessible from the footer of any page.

Account Security Layers

Your 7cric account is protected by password hashing, two-factor authentication via your registered mobile number and automatic session expiry after a period of inactivity. Any unrecognised login attempt triggers an immediate alert to your registered email.

Data Retention Schedule

We keep your account data for as long as your account remains open, plus any additional period required under applicable Indian regulations. Once that period lapses, data is permanently deleted from active storage and queued for secure archival purge.

Third-Party Access Limits

Payment processors such as Paytm and PhonePe receive only the transaction fields they need to clear your deposit or withdrawal — nothing more. We audit third-party data-sharing agreements annually and remove vendors who do not meet our standards.

Requesting Changes to Your Data

You can request correction, download or deletion of your personal data at any time. Submit the request through Account Settings or via email, and we will confirm the action taken within seven working days, subject to any legal retention obligations.

Frequently Asked Questions About Your Privacy on 7cric

These questions address what our members ask most often about data handling, account security, cookies, and how to exercise your privacy rights on 7cric.asia. If your question is not here, contact our support team through live chat or email.

We collect your full name, email address, mobile number and date of birth at registration. Once you make a deposit via UPI, Paytm or PhonePe, transaction identifiers are also recorded and linked to your account profile for security and record-keeping purposes.

We share data only with payment processors needed to complete your UPI, Paytm or PhonePe transactions, and with regulators if required by applicable Indian law. We do not sell or trade your personal data to advertisers or unrelated third parties under any circumstance.

Log in to your account, navigate to Settings and use the Data Request form. Alternatively, email our privacy desk with your registered mobile number. We will compile and send your data summary within seven working days of confirming your identity.

Yes. Submit a deletion request via Account Settings or email. We will process it within seven working days. Note that some data may be retained for a period required under applicable Indian law before permanent deletion, and we will inform you of any such obligation at the time of your request.

Cookies on 7cric.asia serve three purposes: keeping your session active, remembering your preferences and measuring page performance. You can withdraw consent for non-essential cookies at any time through the cookie settings panel in the page footer; essential session cookies cannot be disabled without affecting site function.

Only a limited group of authorised staff — fraud analysts and finance reconciliation personnel — can access transaction records, and only when performing a specific operational task. All such access is logged, time-stamped and subject to regular internal audit to prevent misuse.

When we update this policy, we post the revised version at 7cric.asia/privacy-policy/ and note the effective date at the top of the page. For material changes that affect how your data is used, we send a notification to your registered email address before the change takes effect.

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