Reference

Legal Terms That Protect Your Account

7cric operates with a clear set of legal terms so you know exactly where you stand — from account creation and data handling to how we resolve disputes…

Account TermsPrivacy PolicyData RightsJurisdiction ClauseContact & Disputes

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How Our Legal Framework Applies to You

7cric Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

Our terms govern every interaction you have with 7cric — from the moment you open an account to how we store transaction records linked to UPI, Paytm, and PhonePe deposits or withdrawals. We collect only the personal data needed to run your account and process payments,

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and we do not sell that data to third parties. All disputes are handled under the jurisdiction specified in our full terms document, and Indian users should read those terms in conjunction with applicable local statutes. If any clause conflicts with a mandatory provision of Indian
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law, the local provision takes precedence. You can request a copy of your stored data, ask for corrections, or close your account at any time by contacting our support team directly.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR LEGAL TEAM

Contact Us on Any Legal or Policy Matter

If you have a question about our terms, want to exercise a data right, or need to raise a formal complaint, our support team routes your query to the right department.

Live Chat Start a live chat session directly from the 7cric site for immediate help with account-related legal questions. Our agents are on hand around the clock and can escalate to a compliance officer when needed.

Email Support Send a detailed written query to our support email for formal legal requests — data access, account closure, or dispute escalation. We confirm receipt within one business day and keep a record for both parties.

Help Centre Our self-service help centre hosts the full text of our terms, privacy policy and cookie policy. Use it to locate specific clauses before raising a formal request, so your query reaches the right team faster.

HOW WE MANAGE YOUR DATA

Data Handling, Cookies and Account Security at 7cric

We handle account and transaction data with strict internal access controls. Only authorised personnel can view personal records, and all payment data linked to UPI, Paytm, or PhonePe is processed through encrypted…

Data Encryption

All account data, including payment records from UPI, Paytm, and PhonePe transactions, travels over TLS-encrypted connections. We store sensitive fields using hashing and never log full card or wallet identifiers in plain text.

Cookie Controls

We use strictly necessary cookies to keep your session active and optional analytics cookies to improve page performance. You can withdraw consent for non-essential cookies at any time through the cookie preference panel in the site footer.

Account Security

Your 7cric account is protected by password authentication and optional two-factor verification. We flag unusual login attempts automatically and send you an alert so you can review access history and take action immediately.

Data Retention

We retain account and transaction records for the period required by applicable financial and legal regulations. Once that period ends, records are securely deleted or anonymised — you can ask us for the specific retention window for your account type.

Your Right to Access

You can request a copy of all personal data we hold about you at any time. Submit a data-access request via our support email and we will compile and send your data file within the statutory timeframe under applicable Indian privacy law.

Corrections and Deletion

If any stored detail — name, address, linked payment method — is incorrect, contact support and we will correct it promptly. You may also request full account deletion, subject to any mandatory retention periods imposed by law.

Frequently Asked Legal and Policy Questions

Below are the questions we receive most often about our legal terms, privacy practices, and account policies. If your specific question is not here, our support team can provide a written response that references the relevant clause in our terms.

Our terms specify the governing jurisdiction in the full legal document available on this site. Where a mandatory provision of Indian law applies to you as a user based in India, that local provision will take precedence over any conflicting clause in our terms.

Send a written request to our support email with your registered account details. We will compile all personal data we hold on your account — including transaction history linked to UPI, Paytm, or PhonePe — and send it to you within the timeframe required by applicable law.

Yes. Contact support via live chat or email and specify which detail needs changing or confirm you want full account deletion. We process corrections promptly and handle deletions subject to any mandatory retention periods that apply under Indian financial regulations.

We use strictly necessary session cookies that cannot be disabled, plus optional analytics cookies that help us improve load times and navigation. You can withdraw consent for optional cookies at any time using the preference panel located in the site footer.

All data exchanged during UPI, Paytm, and PhonePe transactions passes over TLS-encrypted connections. Sensitive fields are hashed before storage, and full wallet or account identifiers are never held in plain text in our systems.

Start by contacting our live chat or support email with full details of your complaint. If our first-line team cannot resolve it within the stated timeframe, the case is escalated to our compliance department, which will provide a written response referencing the relevant policy clause.

Access depends on local law and is available only where local law permits. We recommend you check the applicable regulations in your specific state or region before opening an account, as eligibility may vary across different parts of India.

Legal Terms That Protect Your Account

Contact Us on Any Legal or Policy Matter

Data Handling, Cookies and Account Security at 7cric

Data Encryption

Cookie Controls

Account Security

Data Retention

Your Right to Access

Corrections and Deletion

Frequently Asked Legal and Policy Questions

01 Which law governs the 7cric terms of service?

02 How do I request a copy of my personal data?

03 Can I ask for my data to be corrected or deleted?

04 What cookies does 7cric use and how do I control them?

05 How is my payment data kept secure?

06 How do I raise a formal complaint or dispute?

07 Is access to 7cric available in all Indian states?

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